Baseline Home
Indoor Air Quality & HVAC Services -- Field Reference
Home Air Quality Assessment
PM2.5 · VOCs · CO · CO2 · NOx · Temp · RH · HVAC check
~1.5 hrs on-site · credited toward any upgrade
$195
Active
Monitoring · automation · 2 System & Air Quality Services/yr (replaces HVAC contract)
$115
24-mo · $130 at 12-mo
Hardware (bundled)
  • Central Air Monitor + Controller (installed)
  • 1 Room Monitor (installed)
Includes
  • Proactive alert monitoring via Baseline fleet dashboard
  • Automation config + seasonal tuning (humidity, ventilation, filtration)
  • 2 System & Air Quality Service visits/year (filter swap + system inspection each visit)
  • Replaces a standard HVAC service contract: covers filters, inspection of coils, drain, refrigerant, electrical, thermostat, and safety checks
  • Filter replacements included ($50/visit consumables)
  • Priority scheduling
  • Member pricing on all repairs, upgrades, and projects
  • Digital performance report + Baseline Score tracking
  • Installed monitors track PM2.5, VOCs, CO2, NOx, temperature, and humidity. Low-level CO monitors available separately (see add-ons).
Term Options
12-month
$130/mo
24-month
$115/mo
36-month
$105/mo
Hardware owned by member at end of term.
Onboarding: $0 at signing · +$195 if signed on a later call-back (separate install visit)
Performance
Zone monitoring · premium diagnostics · quarterly
$160
24-mo · $185 at 12-mo
Hardware (bundled)
  • Central Air Monitor + Controller (installed)
  • 2 Room Monitors (installed)
Everything in Active, plus
  • Zone-by-zone monitoring and alerting
  • Quarterly System & Air Quality Service visits (4/year): filters + duct pressure + ventilation balancing
  • Replaces a standard HVAC service contract: all HVAC preventive maintenance covered at a higher cadence
  • Duct pressure diagnostics
  • 10% discount on all upgrades and remediation
  • Guaranteed 48-hour response
  • Installed monitors track PM2.5, VOCs, CO2, NOx, temperature, and humidity. Low-level CO monitors available separately (see add-ons).
Term Options
12-month
$185/mo
24-month
$160/mo
36-month
$155/mo
Hardware owned by member at end of term.
Onboarding: $0 at signing · +$195 if signed on a later call-back (separate install visit)
IAQ Equipment, Professionally Installed
Customer owns hardware on day one. No proactive monitoring, no filter service, no inspections, no member pricing.
Central Monitor + Controller, installed
$650
Room Monitor, installed
$200
Typical sale
~$850
Install: included at signing · +$195 service call if installed on a separate visit
Room Monitor
PM2.5, VOCs, CO2, NOx, temp, RH · any tier or hardware-only · no quantity limit
At signing $200
Return trip $250
Radon Monitoring
Ongoing radon detection, integrated with your Baseline dashboard · any tier or hardware-only. Distinct from the one-time Radon Assessment. This is the ongoing monitor.
At signing $250
Return trip $300
Low-Level CO Monitor
Detects CO down to 5-25 ppm, well below UL 2034 alarm thresholds · any tier or hardware-only
At signing $200
Return trip $250

Offer 10% off when the customer pays the full year upfront. Best used as a closing tool: “Pay annually and save $X today.” Improves your cash flow; customers most likely to stay long-term take it.

Lead with 24-month on both tiers: best economics, strongest close.
36-month Performance is the best product.
Hardware-only is the fallback, not the lead (~20% annual conversion to membership).
Membership hardware owned at end of term. “You keep the equipment.”
Assessment credit ($195) toward mechanical upgrades only. Never toward membership, Hardware-Only, or additional monitors.
Alerts are contractor-facing: you see the problem first.
Consumables: $50/visit included, overage at cost +15%.
The $195 service-call unit: membership call-back onboarding, Hardware-Only call-back install, and multi-sensor call-backs all carry the same +$195. Single-sensor call-backs use the +$50 per-sensor step shown above.